Established
Customer service:
Email: [email protected], Phone: 1300 589238, Live chat
Owner Origin:
Australia
Owner:
TAB
Not Available
Australian dollars, Canadian dollars, US dollars
Visa, MasterCard, Paypal, POLi, Credit Card, BPAY, Bank transfer
Northern Territory Gambling Commission (Australia)
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Please note that on the 15th December 2017 Tabcorp, the parent company of Luxbet; announced that they are closing the corporate bookmaker effective the 22nd December 2017. All accounts holder are advised to promptyl withdraw their funds. For further information please refer to Luxbet announces closure.
With the backing of Tabcorp, Luxbet has established itself as one of the standout online bookmakers in the horse racing industry with betting on every TAB meeting each day, as well as all the international meets that go on long into the Australian night.
Horsebetting.com.au recommends having an account at this bookmaker, that is licensed in the Northern Territory, and checking odds when placing bets on Australian horse racing. Unlike their conservative parent company you will often find plenty of value in betting with Luxbet.
You can download the iOS and Android Luxbet apps from the respective app stores, which allows you to place bets from your handheld devices, such as smartphones and tablets.
The Luxbet layout is weighted around people looking to place horse racing bets with a menu at the top that takes you straight to the racing menu. From here you are displayed all of the betting options for the current day. It is easy to switch to the next day or navigate to the futures markets on offer for horse racing.
Also at the top is a next-to-jump list, which shows a drop down list with the next eight races in all formats including horse racing, harness racing and greyhounds. This is a great tool for those punters, either watching the races live at home, or at a watering hole screening them.
While Luxbet’s layout is definitely more dated looking than rivals like the website is fully functional across all platforms, including mobile and on tablets.
Luxbet has an iOS and Android app you can download from the Google Play and App stores. The app gives you access to the full range of betting markets at Luxbet, including all of the latest horse racing odds from around Australia and abroad. While the app is not in the top three products of its type in the country it is definitely a usable product that allows you check odds and place bets quickly.
Most of the account funding options are available via the app, although you may have to organise bigger bank transfers from your desktop computer. If you punt regularly on Aussie horse racing it pays to have the app and to check odds, because we have found a few generous ones in our time.
If you are on a different type of mobile phone or tablet or simply do not want to download any software, you can place your bets and access all of the markets at www.Luxbet.com. Luxbet’s mobile website mimics the app, or vice versa, and has largely the same betting options.
Australians who bet regularly know just how easy it is to fund your online betting account. The industry is fully regulated in Australia so options like credit card and POLi are the most popular and face no restrictions. There is usually a $20,000 limit on deposits with these two methods.
If you want to deposit a larger sum of money, you can make a bank transfer or money wire to an account held by Luxbet. You simply visit the cashier section to facilitate the transfer. Here is a quick guide to some of the options available to fund your account at Luxbet.
Credit card: Luxbet accept VISA and Mastercard as a fast way to fund your account and begin betting immediately. Credit card deposits must be turned over (bet with) before refunds can be processed.
Moneybookers: You need to set up a Moneybookers account to deposit with this method. We won’t go into too much detail here, but if you are a user you can deposit and withdraw with this method.
POLi: POLi is a secure internet payment channel that allows you to fund your account instantly, 24/7, 365 days a year directly from your Australian bank account.
BPay and Direct Bank Transfers: Customers who would prefer to deposit by BPAY or direct bank transfer may be forced to wait 24-48 hours until the money is cleared into their online betting account. But the benefit of these options is the likelihood the deposit limit will be higher.
Luxbet has a good reputation for processing withdrawal requests quickly and we have heard of no major dramas during the process. You visit the cashier section and choose your withdrawal method. Depending on what method you deposited with you may have to withdraw with the same option.
Any amount deposited up to $700 is doubled by Luxbet meaning that if you place 700 dollars in your account, you will have $1,400 dollars to bet with. Obviously there are some terms and conditions attached to these ‘freebets’ so be aware of this when you are placing your bet.
The scale works as follows:
A deposit of $100 will give you a total of $200 to bet with
A deposit of $200 will give you a total of $400 to bet with
A deposit of $300 will give you a total of $600 to bet with
Wagering requirements: Luxbet says you will receive your bonus within 24 hours of making your initial deposit, although we received it instantly. Some of the terms and conditions attached to a bonus amount at Luxbet include you needing to turn it over within the first 30 days, or you cannot withdraw it. This is the only ‘turnover’ requirement and as long as your pick had odds greater than $1.50 you will be able to withdraw your winnings.
Contacting Luxbet can be done in a number of easy ways, including an Australian phone number which is only manned limited hours. If we had one major gripe with Luxbet it would be this. How can they help me when I’m betting on the Sha Tin races at 4AM Australian time? You can contact them via their website or on the following number.
Phone: 1300 LUX BET (1300 589 238)
Customer service hours:
8am to 10pm, Monday to Saturday
8am to 6pm Sundays
(Australian Eastern Daylight Savings time)
If you are serious about betting on the races you would be crazy not to have an account at Luxbet and several other bookies. You need to check those odds with huge differences, particularly in futures markets, found from time to time.
The fact that Luxbet is backed by the TAB should give you confidence that you will receive a fair hearing if anything goes wrong, while the selection of Australian sports is also top notch.